Data Protection

Data Protection Declaration

General Pointers and Obligatory Information

When you visit our website, various data, including personal data, will be collected. We treat your personal data (as defined in Art. 4 (1) GDPR) as confidential and in accordance with the statutory data protection regulations. This present data protection declaration explains which data we collect, what we use them for and also how and for which purposes this is done. This is done first and foremost in order to enable you comfortable and safe access to our information and offers. We do, of course also pursue economic interests with our web presence, with the aid of which we intend to strengthen both our image and our turnover. For reasons of fairness and transparency, we are glad to inform you about this extensively in the following in the spirit of the EU-GDPR (European General Data Protection Regulation):

Who is responsible for the collection of the data?

The party responsible for the collection of data from your visit to this website is Arwon GmbH https://www.hotel-luetzow.de/impressum/ in its capacity as the website operator.

How do we collect your data?

Your data are on the one hand collected automatically when you visit the website by the IT systems used. These are primarily technical data (e.g. internet browser, operating system or time of calling up the site). The data are collected automatically as soon as you access our website. Other data are collected by way of you providing them to us. They may, for example, be data that you enter in a contact form.

What do we use your data for?

Some of the data are collected in order to guarantee the error-free provision of the website. We shall be explaining further details pertaining hereto in the following sections.

TLS Encoding

For security reasons and in order to protect the transmission of confidential content such as orders or inquiries that you send us as the operator of the site, this site uses TLS encoding. You recognise an encoded connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol that appears in your browser line. When TLS-encoding is activated, the data you transmit to us cannot be read by any third parties.
How you may contact our data protection officer
Please send enquiries regarding data protection to the e-mail: dsb@arwon-berlin.de (for all other inquiries, please use the following e-mail address: info@aha-hotel.de).

Data Collection on our Website

Cookies
Our website uses so-called cookies. These serve the purpose of making our offer more user-friendly, effective and secure. Cookies are text files that are stored in the browser on your terminal device.
Cookies do not inflict any harm on your computer and do not contain any viruses. One differentiates between so-called “Session Cookies” and “Persistent Cookies”. The first named are deleted automatically at the end of your visit. Other cookies remain stored on your terminal device until such time as they expire or are deleted. These cookies make it possible to recognise your browser on your next visit and to apply the settings you made previously to you again. You may set your browser in such a way that you are informed as to the placing of cookies and permit this only in an individual case, exclude the acceptance of cookies in certain cases as a general rule and also activate the automatic deletion of the cookies upon the browser being closed. Should cookies be deactivated, this may restrict the functionality of this website.
Session cookies that are necessary for the implementation of the electronic communication procedure are stored on the basis of Art. 6 Abs. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of its services. Inasmuch as other cookies (e.g. for the analysis of your surfing conduct) are stored, these are treated separately in this data protection declaration.

Server Log Files

The provider of our website collects and stores information automatically in so-called server log files that your browser automatically transmits to us. The data contained in the log files include:
The referrer URL (website from which you come to us),
The browser type, version and language,
The operating system used and its user interface,
The IP address (anonymised),
The time of the server inquiry,
The http status code – access status,
The volume of data transmitted.
The storage period is 7 days. These data shall not be merged with data from any other sources.

The legal basis for the data processing is Art. 6 Para. 1 lit. f GDPR, which permits that processing of data for the ideal presentation and safety of the website of the basis of our legitimate interest.
Visitors’ Interaction with the Website
Contact Form
When you send us inquiries using our contact form, the details you provide on that form, including the contact data entered by you, are stored with us for the processing of the inquiry and for the event that there might be follow-up questions. We do not forward these data to any third parties without your consent.

As a general rule, the processing of the data entered on the contact form is effected on the legal basis of Art. 6 Abs. 1 lit. b GDPR (initiation or implementation of a contract). Your data shall remain with us until such time as you demand their deletion or the purpose for which the data have been stored lapses (e.g. once the processing of your inquiry has been concluded). Should we be required to observe statutory retention periods, we shall delete the data after these have expired.

Payment Services Providers

Maestro, Visa, MasterCard, American Express
When you effect payment by way of credit card, the transaction is handled by the payment services provider: Payone. The data necessary for this (credit card number, validity and verification number) are forwarded encoded to that provider and are not visible to the website operator. The electronic payment method by credit card is PCI-DSS certified and offers the customer the greatest possible degree of data security.

PayPal

On our website we offer, inter alia, the possibility of paying via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
If you select payment via PayPal, the payment data you enter will be transmitted to PayPal.
The transmission of your data to PayPal is effected on the basis of Art. 6 Abs. 1 lit. b GDPR (Contractual Implementation).

Company Sites in Social Media

Data Protection Declaration regarding our Facebook Presence
The aims of our Facebook site are
direct contact to our online visitors with the aim of gaining customers and their loyalty and the offer of contemporary communication channels connected there with, pointers to our contributions and offers, statistical analyses for our own market research purposes.

According to Art. 6 (1) f GDPR, the usage of this social media channel is in our legitimate interest. It is nonetheless important to us to inform you transparently regarding those matters of relevance to data protection for which we actively bear co-responsibility.
When you visit our Facebook site, Facebook registers, inter alia, your IP address and other pieces of information that are available on your terminal device in the form of cookies. This information is used to provide us as the operator of the Facebook site with statistical information pertaining to the availment being made of our site. Should you wish to avoid this, sign out from Facebook or suppress the function remain signed on and configure your browser in such a way that cookies are not placed or are deleted after a short while. You may find more information on the deployment of cookies by Facebook in that company’s cookies guideline. You may also, in your advertising settings and in your general settings, exercise some minor degree of influence upon the way in which Facebook uses your data.
Regarding the basic functions, you can find the Facebook data protection here: https://www.facebook.com/privacy/explanation

The data collected about you in this connection will be processed by Facebook Ltd. and thereby, if necessary, transferred to countries outside the European Union. Which information Facebook receives and how this is used is described by Facebook in a general form in its guidelines on data usage.

Analysis Tools

Matomo

This website uses the Open Source Software Matomo in order to measure our striking distance. Matomo is configured in such a way that no cookies are placed on the computer. Instead of that, we use so-called fingerprinting in order to analyse the conduct of our visitors for the purpose of optimising our web offer. This is our legitimate interest as the website operator (Art. 6 Abs. 1 lit. f GDPR).
The fingerprint consists of the operating system, browser, device type (computer, laptop, telephone), monitor resolution and set language, in order to understand the usage and navigation on our sites. The IP address is anonymised directly upon being registered. Thanks to the aforementioned measures we are not able to draw any conclusions whatsoever as to the identities of individual visitors. The information collected is not transmitted to any third parties, as we host Matomo ourselves. The storage period is: 12 months.
You may object to the measuring of striking distance by Matomo directly here:

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Upon deactivation, an opt-out cookie will be deposited in your browser that prevents Matomo from storing usage data. A consequence of deleting your cookies is that the Matomo opt-out cookie is also deleted. The opt-out must be reactivated again upon a renewed visit to our site. Matomo observes the “Do-Not-Track” function of your browser.
You may find more information under: https://matomo.org/docs/privacy

What rights do you have according to the EU-GDPR?

The EU-GDPR pursues the aim of guaranteeing you, as the person affected, the greatest possible degree of control over your personal data. All data are deemed to be personal that are directly or indirectly related to you as a person. In order that you might be able to exercise effective control over your data you hold the following rights against us:
the right to information according to Article 15 EU-GDPR,
the right to correction according to Article 16 EU-GDPR,
the right to deletion according to Article 17 EU-GDPR,
the right to restrictions upon processing according to Article 18 EU-GDPR and
the right object deriving from Article 21 EU-GDPR plus
the right to register a complaint with a supervisory authority according to Article 77 EU-GDPR, should you be of the opinion that we are processing your data illegally. You may find the supervisory authority responsible for our company here: https://www.bfdi.bund.de/DE/Home/home_node.html

The right to data transferability according to Art. 20 would, with regard to a visit to our website, only be relevant should you have the passivity of creating a profile (e.g. applicant profile, member profile and suchlike) or to enter corresponding information about yourself.

Status: 06/07/2021

Data privacy for applicants

Data Protection Information pertaining to the Collection of Personal Data in the Context of our Applicant Management System

Applicants’ Obligations to provide Information at a Glance.

General

We are pleased that you are interested in working for Airporthotel Berlin Adlershof in Berlin and that you are applying or have applied for a position within our company. We gladly, in the following, provide you with information pertaining to the processing of your personal data in connection with your application, as data protection is a matter of great importance to us. In connection with the EU General Data Protection Regulation (EU-GDPR) appropriate obligations to provide information have been imposed upon us as the party responsible for the processing of personal data.

Responsible Party

The party responsible for this processing is
Arwon GmbH in its capacity as the company managing the Airporthotel Berlin Adlershof
Wichmannstr. 6
D-10787 Berlin

Telephone: +49 30 491022-0
E-mail: info@arwon-berlin.de

Internet

You may find in the company details on our home page www.airporthotel-berlin-adlershof.de more information pertaining to our company, those persons who are authorised representatives and other contact possibilities:
Internet site: https://www.airporthotel-berlin-adlershof.de/impressum

Contact Partner / Data Protection Officer: mb-Datenschutz GmbH
dsb@arwon-berlin.de

We process the data that you have sent us in connection with your application, such as your name, address, telephone number, e-mail-address, date of birth and testimonials, in order to assess your suitability for the position and to implement the application procedure.

Data Privacy during hotelstay

Data Protection Information pertaining to the Collection of Personal Data in the Context of your Stay in our Hotel, incl. your Booking
Dear Hotel Guest, Dear Interest Party,
In connection with the EU General Data Protection Regulation (EU-GDPR) new obligations to provide information have been imposed upon us as the party responsible for the processing of personal data. In accordance with Art. 13 and Art. 14 EU-GDPR we are therefore informing you regarding the following points:

Responsible Party:

Airporthotel Berlin-Adlershof
Rudower Chaussee 14
D-12489 Berlin
Telephone +49 30-720 2222 000
Fax: +49 30 -720 2222 100
E-Mail: info@aha-hotel.de

Data Protection Officer:

dsb@arwon-berlin.de
Legal Bases and Purposes of the Processing of Your Data:
The EU-GDPR, Art. 6 (1) a), permits us to process your data on the basis of your consent for certain defined purposes, e.g. subscription to our newsletter.
The EU-GDPR, Art. 6 (1) b), encompasses the data processing that is necessary for the fulfilment of a contract (contract for the provision of accommodation) and for pre-contractual measures.
The EU-GDPR, Art. 6 (1) c), permits us to process your data on the basis of a legal obligation, e.g. registration form (Sections 30 & 31 BMG (Federal Registration Act)) or on the basis of retention requirements under financial and fiscal law.
Art. 6 (1) f) EU-GDPR permits us to process your data should we or a third party have a legitimate interest in said processing and should your interests, basic rights or basic freedoms not oppose this, e.g. for:
Advertising,
Your preferences for your stay in our hotel, e.g.: certain categories of room,
The avoidance of damages and/or liability of the company by taking appropriate measures,
The assertion, exercising or defence of legal claims,
Video monitoring for the exercising of our domiciliary rights.
Storage Period:
Standard Storage Period:
Once the purpose for which they are processed has lapsed and the statutory retention periods have expired, your personal data will be deleted. As a general rule, retention periods of between 6- and 10 years apply to companies.
Specific storage periods:
• 7 days in the case of video recordings
Should storage be on the basis of consent given by you, we shall delete your personal data when you revoke said consent.
Recipients of your Personal Data:
Within our company, only those employees who require your personal data in order to fulfil their duties shall be granted access to said data to the extent required for those purposes.
Service providers deployed by us may receive your data in order to fulfil the purposes described, should these fulfil the confidentiality requirements under data protection laws. These may, for example, be companies of the categories: IT services, printing and consignment services, market research companies, call centres, logistics companies or companies which undertake the destruction of data on our behalf. These companies are so-called order processing service providers who are contractually subjected to particular obligations according to statutory provisions.
Bank/banking services providers receive your data in order to implement your payment.
Inasmuch as an assessment of your creditworthiness should appear necessary from our point of view, data shall be transmitted to appropriate credit agencies in Germany.
Your data shall be forwarded to public bodies should there be a statutory obligation to do so.
Your data shall not be forwarded outside the EU/EEA.
Data that we receive from others pertaining to you:
Inasmuch as you should have booked your room via a hotel portal or travel agent, we shall receive your data from that provider.
Your Data Protection Rights:
You have a right to information according to Article 15 EU-GDPR, to correction according to Article 16 EU-GDPR, to deletion according to Article 17 EU-GDPR, to restrictions upon processing according to Article 18 EU-GDPR and the right to raise an objection according to Article 21 EU-GDPR. In addition to that you have the right to register a complaint with a data protection supervisory authority according to Article 77 EU-GDPR.